All repairs carried out at the Repair Café Winchester (RCW) are performed at the visitor's own risk.  The advice and repair service is conducted by experienced volunteers and there is no charge, but donations are welcome to cover costs including the purchase of tools and equipment and the development of the service.

PLEASE NOTE: Dangerous tools and equipment are present and sometimes used in repairs.  Parents must exercise control over, and be responsible for, the behaviour of their children whilst attending a Repair Café session.

All visitors are required to complete a registration form for RCW records before any repairs can be contemplated.  All information is treated with the utmost confidence.  

Visitors are expected to remain with the repairer whilst the repair is being carried out, in order to see how the repair is being done and to pick up new skills.  Items should not be left with the repairer and collected at a later time.

Neither the organisers of RCW nor the repairers in personal capacities or otherwise are liable for any accidental damage that may occur to visitors goods (including vehicles) or personal effects during visitors' time at the sessions, or for any loss or injury  whatsoever that may result from any repair carried out for any advice or instruction given and used at a later date.  

The visitor is responsible for providing any consumables such as leads, plugs, fuses, zips, etc. that may be needed to fully complete the repair.

Repairers offer no guarantee for any repairs carried out with or without their help, and are not liable if any repaired items do not work properly at home or break again.

Repairers are entitled to refuse to repair certain items.

Visitors are responsible for the removal of all items that cannot be repaired.

A maximum of ONE item per person can be booked into each event. Should time allow, extra items may be considered for examination and assessment.

RCW takes no responsibility in any form, whatever the item, repaired or otherwise, once it has left the premises in which the Repair Café is operating.